As people don’t have any idea what ISO Standards is, so was the Companies. Most Companies nowadays don’t really have a background what ISO is and what benefits can it generate. Some companies don’t even know how expensive it is to get certified with these ISO Standards. A consultant once shared that by the moment he state the expenses behind ISO Certification, companies tend to back out.
To the most, companies need to know what they are dealing with when it comes to ISO Certification. The very first thing that applies is planning. In this stage, companies are now under the state of contriving. Plan what department to certify in and any other internal agreements. Then look for a good Consultant. Some experienced companies don’t hire themselves a Consultant. But for those neophytes, I would suggest in getting one. These consultants will help Companies identify all the requirements needed for the certification. Some even do trainings depending on the internal agreement. Next up would be the most crucial of it all, Documenting. This is the process of implementing all the needed requirements of the standard. Some companies even go for almost 8 long years in documenting just to get their company certified with a single standard. Once all things are ready, here comes the Certification Body to audit the company with regards to their conformance with the ISO Standards. This is the most exciting yet, nerve racking moment when it comes to ISO Certification. Then, pompoms will definitely fly out after hearing the audit results which states that the company passed the audit. But this doesn’t end here. Companies are now in the state of checking or maintaining the Standard. One example of which is conducting an Internal Audit. Then, with the results at hand, Companies will start fixing the problems found at the audit.
Process above is called the PDCA. It is a cycle of Planning, Doing, Checking, Action and goes back to the Planning stage again and so forth. This cycle serves as the very main purpose of ISO Standards, which is to promote Continual Improvement. A non-ending process that helps the organization improve its products and services.